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Lack of Quality Evidence Favouring Tenants in Property Disputes

Lack of Quality Evidence Favouring Tenants in Property Disputes

24th April 2015

Property Reporter this week published an article about the tenant deposit scheme. Launched in 2007, the tenant deposit scheme was designed to make the system fairer and more transparent. However, new research shows that since the scheme began, significantly more tenants than landlords are being awarded 100% of the disputed deposit amount.

The statistics, published by Property Reporter, reveal that since the launch of the scheme, tenants have been awarded 20.25% of the whole dispute amount. This is compared with 18.21% of landlords.

The most common reason for adjudications finding in favour of the tenant more often is the lack of quality evidence which is presented by landlords at adjudications. Many landlords and some agents do not conduct an adequate inventory or check-in at the start of a tenancy and fail to conduct a thorough check-out at the end of the tenancy. Some agents and landlords have also failed to keep copies of correspondence with the tenant, which could have been used as evidence in a dispute.

Cleaning and property damage remain the most common causes of landlord vs. tenant disputes, appearing in 53% and 46% of all cases respectively. Redecoration costs (29%), rent in arrears (16%) and gardening (14%) represent other causes of disputes.
It’s also interesting to note that the dispute amounts have increased from £736 in 2010-2011 to £860 in 2013-2014. The dispute amounts are likely to increase again.

Sarah Raggett, Director at SP Residential comments: “it’s so important to work with a regulated letting agent who ensures that thorough records are kept and the relevant procedures are followed throughout a tenancy.”

“SP Residential is regulated by the Association of Residential Letting Agents (ARLA) and carries out thorough checks and inventories at the outset, completion and throughout the duration of a tenancy. Photographs are taken where necessary as these can be used as evidence in the event of a dispute ensuring that a fair outcome is reached.”

If you have any questions about letting your property through SP Residential, please contact us on 01622 692206 or email enquiries@sp-residential.co.uk to find out more.